Ready-made
Ready to ship2–5 business days
Already made and in stock, so it can be on its way to you quickly. This is a delivery estimate.
Where this applies: Pieces marked Ready to ship on the product page
Shipping & Returns
Delivery and returns, explained plainly.
We deliver across Pakistan, in PKR. Here is exactly what to expect, and what we can and cannot take back.
Packaging and delivery photographyPlaceholder
Delivery timelines
How long will it take?
There are three ways a piece can reach you. Here is how long each one takes.
Made to order
Made to order1–3 weeks + delivery
Made for you after you order. The lead time is production, plus delivery.
Where this applies: Pieces marked Made to order on the product page
Custom creation
Quote first3–6 weeks
Designed with you. Production is counted from your accepted quote and 50% deposit; the balance is due on completion.
Where this applies: Anything you request through our custom creations flow
Delivery details
The practical bits
Everything around getting your order to your door.
- Where we deliver
- Across Pakistan. We do not ship internationally.
- Delivery fee
- [Delivery fee — to be confirmed]
- Free delivery from
- [Free-delivery threshold — to be confirmed]
- Courier
- [Courier — to be confirmed]
- Tracking
- [Tracking method — to be confirmed]
- Gift packaging
- [Gift packaging cost — to be confirmed]
- Payment
- Cash on Delivery, JazzCash and Easypaisa. Cash on Delivery orders are verified before dispatch.
Returns & exchanges
What we can and cannot take back
The rule is simple: ready-made pieces can come back, pieces made for you cannot.
Eligible for return or exchange
Ready-made pieces
Return or exchange within [Return window — to be confirmed].
Condition: [Return conditions — to be confirmed]
Not eligible for return
Made-to-order and custom pieces
These are made for you, so they are final sale, with sizing exchange only.
Not sure of your size? Check the Size Guide before you order.
How to start an exchange
- 1
Contact us with your order reference.
- 2
We confirm whether the piece is eligible and what happens next.
- 3
Your exchange or refund is arranged.
Refund method and timing: [Refund method and timing — to be confirmed]
Return shipping: [Return-shipping cost and who pays — to be confirmed]
Read the formal terms, the Size Guide or the Care Guide.
Not sure about something?
Tell us what you are wondering. We are happy to help before you order.